BACK
Home Programs RP3 Program

RP3 Program Certification

MU holds a Diamond Level certification of the RP3 Program for Reliable Public Power performance.

RP3 Program Certification

The Commission has consistently maintained the American Public Power Association’s Reliable Public Power Provider (RP3) Certification since 2005. The last three periods as a Diamond Level, its highest designation, the most recent in 2023. This RP3 designation certifies that MU has demonstrated leading practices in reliability, safety, workforce development, and system improvement.

MU takes pride in powering Morristown because our customers are not only our owners, but also our neighbors. As a community-owned, not-for-profit utility, our focus is squarely on the customer. The prestigious RP3 designation indicates that our service meets high industry standards.

The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. Morristown Utilities joins more than 275 public power utilities nationwide that hold the RP3 designation.

RP3 Disciplines:

Reliability:

Reliability goes deeper than day-to-day service. The reliability section includes collecting and analyzing reliability data, having a mutual aid agreement, devising and using a system-wide disaster management or emergency response plan, and implementing cyber and physical security.

Safety:

Utilities must create a culture of safety with commitment from top management. All aspects of operations from power generation to line work require safety protocol. The delivery of safe and reliable electricity demands benchmarking safety metrics, focusing on frontline workers, and implementing rigorous safety training. In the RPapplication, you must indicate an accepted safety manual is used across the utility and everyone follows safe work practices.

Workforce Development:

Describe how you train your staff — through webinars, workshops, conferences, college courses, or in-house programs. Discuss how you provide opportunities for staff to network with public power colleagues from across the nation. How do you encourage employees to expand their perspective through membership in state, regional, and national committees?

System Improvement:

Elaborate how you maintain system integrity and promote long term planning through managing utility assets and system improvement. Show how your participation in research and development programs creates procedures to maintain distribution system and financial health.