PHONE SCAM!

We want to make customers aware of a phone scam. Customers are being contacted by someone stating they are with Morristown Utility and requesting payment, or they will disconnect service for non-pay. They tell the customers they can avoid the disconnection by paying over the phone. They may contact you several times in this effort.  They may request you to get a prepaid money card to make the payment with.  THESE ARE ALL SCAMS!  Morristown Utility Systems does NOT call customers in an effort to obtain payment over the phone before disconnection. MUS will NOT call you after hours or weekends requesting payment.  MUS does NOT contract disconnection of service with any other company. If you feel your account at MUS may have a problem, you can contact MUS during regular business hours at 423-586-4121. If you are contacted by anyone stating to be representatives of MUS, or working on behalf of MUS, and requesting payment this is a scam.  If you feel you have become a victim of these type of scams and you should contact the local police.

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